GenWear
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Privacy Policy

Genwear — AI Photoshoot Studio

Last Updated: July 23, 2026 Effective Date: July 23, 2026

Summary (quick reference)

  • Who we are: SEVENAI TECHNOLOGIES PRIVATE LIMITED ("Genwear"), Bengaluru, India.
  • What Genwear does: a business tool that generates AI on-model product photographs from garment images you upload.
  • What we collect: your account details, the images and materials you upload ("Customer Content"), your billing details, and usage/product-analytics records. We may use product analytics to understand usage and improve the Service; we do not use advertising trackers or sell your data.
  • AI processing: your uploads are sent to a third-party AI provider only to generate your images. We do not currently use your Customer Content to train AI models.
  • Who we share with: categories of service providers (identity/authentication, cloud hosting/storage, AI model inference, and payment/billing). We do not sell your personal data.
  • Jurisdiction: India — Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000. (California/CCPA provisions apply only if we serve California residents — see Section 14.)
  • Your rights: access, correction, completion, updating, erasure, grievance redressal, nomination, and withdrawal of consent.
  • Contact / Grievance Officer: Arpan Mukherjee — arpan@hiremonk.ai.

1. Introduction

This Privacy Policy explains how SEVENAI TECHNOLOGIES PRIVATE LIMITED (CIN U62011KA2025PTC209330), operating the Genwear AI photoshoot studio (the "Service"), collects, uses, shares, and protects personal data. "We", "us", and "our" refer to Genwear.

Genwear is a business-to-business ("B2B") Service: our direct customers are businesses and their authorised team members. This Policy applies to visitors, account holders, and Workspace members who use the Service.

By using the Service you acknowledge this Privacy Policy. Where the DPDP Act, 2023 requires your consent for a specific processing activity, we will obtain it separately.

In Plain English: This page tells you what personal information Genwear collects, why, who we share it with, and the choices you have. Genwear is a tool for businesses.

2. Your Role and Ours

2.1 Your account and business data. For the personal data of your own account and Workspace (such as your name and email), Genwear acts as the Data Fiduciary (the party that decides how and why the data is processed).

2.2 People shown in your uploads. Where the images you upload as Customer Content contain personal data of other individuals (for example, photographs of a model or any identifiable person), you are the Data Fiduciary for that data and Genwear processes it on your behalf as a Data Processor. You are responsible for obtaining all consents and providing all notices required before uploading such images.

In Plain English: We're responsible for your account info. But if you upload photos of real people, that's your data to control — we just process it for you, and getting those people's consent is your job.

3. Information We Collect

3.1 Information you provide directly.

  • Account information: your name, email address, and profile picture, provided through our third-party identity/authentication provider when you register or sign in.
  • Customer Content: garment images, brand logos, reference photos, model/persona images, styling and preset inputs, and other materials you upload to generate photoshoots.
  • Billing information: your business/company name, billing address, GSTIN, and contact details (such as mobile number and PIN code) that you provide for invoicing. Payment-card details are entered with and handled by our third-party payment/billing provider — Genwear does not store your full card or payment-instrument details.
  • Communications: information you provide when you contact us for support or send us feedback.

3.2 Information collected automatically.

  • Usage and generation records: records of the photoshoots and generation jobs you run, credit balances and ledger entries, and similar operational logs needed to run and meter the Service.
  • Analytics and device data: where product analytics are enabled, information about how you interact with the Service (such as features and pages used, actions taken, and session activity) and device/browser information, collected using cookies or similar technologies and third-party product-analytics tools (see Section 7).
  • Technical/session data: functional session and security identifiers, and standard server logs (such as IP address and timestamps) generated when you access the Service.
  • Cookies: functional session and security cookies necessary to operate the Service, and — where enabled and permitted — analytics and performance cookies (see Section 7). We do not use advertising cookies.

3.3 Information from third parties.

  • Identity provider: when you sign in, our authentication provider supplies your verified email, name, profile picture, and a unique subject identifier.
  • Payment/billing provider: we receive transaction, subscription, and invoice status information (for example, via secure webhooks) to manage your plan and credits.

3.4 Special categories. The Service is not designed to collect sensitive personal data. However, images you upload could incidentally contain such data (for example, a person's likeness). You are responsible for ensuring you have a lawful basis to upload and process such images.

In Plain English: We collect your account and billing details, the images you upload, and basic records of how you use the tool. We don't run ad trackers or analytics. Your card details go straight to our payment provider, not to us.

4. How We Use Your Information

We use personal data to:

  • create and manage your account and Workspaces, and authenticate you;
  • provide the core Service — process your uploads and generate, store, and let you export your photoshoot images;
  • meter and manage credits, process subscriptions and top-ups, issue GST invoices, and prevent billing abuse;
  • provide customer support and respond to your requests;
  • understand how the Service is used and measure, improve, and personalise its features and performance, including through product analytics;
  • maintain the security, integrity, and reliability of the Service and prevent fraud or misuse;
  • comply with legal, tax, and regulatory obligations; and
  • with your permission or as otherwise described, promote the Service (see Section 6.3 on the showcase licence).

We do not use your information for third-party advertising, and we do not sell it.

In Plain English: We use your data to run the tool, bill you correctly, support you, keep the service secure, and follow the law — not to advertise to you or sell your data.

5. Legal Bases for Processing (DPDP Act, 2023)

We process personal data on the following bases:

  • Performance of your contract / provision of the Service: to deliver the features you sign up for, including account management, generation, storage, and billing.
  • Your consent: where required for a specific purpose; you may withdraw consent at any time (see Section 12), which will not affect processing already carried out.
  • Legitimate uses and legal obligations: to secure the Service, prevent misuse, and meet tax, accounting, and other statutory requirements.

In Plain English: We handle your data mainly to give you the service you signed up for, to meet legal duties, and — where needed — with your consent, which you can withdraw.

6. AI Processing of Your Content

6.1 How generation works. To create your photoshoot images, your Customer Content is transmitted to a third-party AI provider and processed as input to generate the output images ("Output") for your specific request. This processing is subject to that provider's own data-use terms.

6.2 No use for model training. Genwear does not currently use your Customer Content to train, fine-tune, or otherwise develop machine-learning models. If we ever intend to do so, we will update this Policy and the Terms of Service and notify you before that change takes effect.

6.3 Showcase of Output. As described in the Terms of Service, you grant Genwear a licence to display your generated Output to demonstrate and promote the Service (for example, in portfolios and case studies). You may opt out of this promotional use at any time by contacting us at the address in Section 16.

In Plain English: Your uploads are sent to an outside AI service just to make your images. We don't use your images to train AI. We may show your generated images to promote Genwear — but you can opt out.

7. Cookies and Tracking

The Service uses strictly necessary cookies and similar technologies — for example, to keep you signed in and to protect against cross-site request forgery. We may also use analytics and performance cookies and similar technologies (including third-party product-analytics tools) to understand how the Service is used and to improve it. Where required by law, we will seek your consent before setting non-essential (including analytics) cookies, and you will be able to manage your preferences. We do not use advertising or cross-context behavioural-advertising cookies.

You can manage cookies through your browser; blocking strictly necessary cookies may prevent the Service from working correctly.

In Plain English: We use the cookies needed to log you in and keep the app secure, and we may use analytics cookies to understand usage and improve the product — but no ad trackers. Where the law requires it, we'll ask your consent for non-essential cookies.

8. How We Share Information

We share personal data only as follows:

  • Service providers / sub-processors (by category): we use third-party providers of identity and authentication, cloud hosting and storage, AI model inference, payment and billing, and — where enabled — product analytics. They process data only to provide services to us and under confidentiality and security obligations. We describe these providers by category and do not publish the identities of specific vendors; where disclosure of a specific sub-processor is required by law or under a negotiated enterprise data processing agreement, we may provide it on a confidential basis.
  • Within your Workspace: your activity and content are accessible to other members and the owner of your Workspace, per the roles and permissions configured there.
  • Legal and safety: we may disclose data where required by law, regulation, legal process, or government request, or to protect the rights, safety, and security of Genwear, our users, or the public.
  • Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.

We do not sell your personal data, and we do not share it for third-party advertising.

In Plain English: We share data with the outside providers that run parts of the service (described by type, not named), with your own team in your Workspace, and when the law requires it. We never sell your data.

9. International Data Transfers

Genwear is based in India. Some of our service providers (including cloud storage and AI processing) may store or process personal data outside India. Where we transfer personal data across borders, we do so in accordance with the DPDP Act, 2023 and applicable law, and we rely on appropriate contractual and security safeguards with our providers.

In Plain English: Some providers may handle your data outside India. When that happens, we use contracts and safeguards to keep it protected.

10. Data Retention

We keep personal data only as long as needed for the purposes described in this Policy:

  • Account and Customer Content: retained while your account is active. As stated in the Terms of Service, on termination or closure your Customer Content, Output, and account data may be deleted promptly, without a grace period — so please export your images before you leave — subject to routine backups and the retention below.
  • Billing, tax, and invoice records: retained as required by Indian tax and accounting law.
  • Security and server logs: retained for a limited period for security and operational integrity.
  • Backups: residual copies in encrypted backups are deleted on our routine backup cycle.

We may retain data longer where required to comply with law, resolve disputes, or enforce our agreements.

In Plain English: We keep your data while you use Genwear and delete it after you leave (with no grace period, so export first) — except records like invoices that the law requires us to keep, and short-lived backups and logs.

11. Security

We implement reasonable security safeguards designed to protect personal data, including encryption in transit, access controls and authentication, private storage with time-limited signed access to content, and internal access limitations. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. In the event of a personal-data breach, we will notify affected users and the Data Protection Board and other authorities as required by the DPDP Act, 2023 and applicable law.

In Plain English: We take reasonable steps to keep your data safe, but no system is 100% secure. If a breach happens, we'll notify you and the authorities as the law requires.

12. Your Rights

Subject to the DPDP Act, 2023, you have the right to:

  • Access a summary of the personal data we process about you and the processing activities;
  • Correct, complete, and update inaccurate or incomplete personal data;
  • Erase your personal data where it is no longer necessary for the purpose it was collected;
  • Nominate another individual to exercise your rights in the event of death or incapacity;
  • Grievance redressal — raise concerns with our Grievance Officer; and
  • Withdraw consent at any time where processing is based on consent.

To exercise these rights, contact us at the address in Section 16. We will respond within the time required by law. You may also lodge a complaint with the Data Protection Board of India if you are not satisfied with our response.

In Plain English: You can ask to see, fix, or delete your data, nominate someone to act for you, withdraw consent, or complain to us or to India's Data Protection Board.

13. Children's Privacy

The Service is intended only for businesses and users aged 18 or older. We do not knowingly collect personal data from anyone under 18. If we learn that we have collected such data, we will delete it. We do not direct the Service to children and do not knowingly process children's data.

In Plain English: Genwear is for adults (18+) and businesses. We don't knowingly collect data from children.

14. California Residents (CCPA/CPRA) — Conditional

If applicable, California residents have rights to know, access, delete, and correct their personal information, and to opt out of the sale or sharing of personal information. Genwear does not sell or share personal information for cross-context behavioural advertising, and we do not discriminate against you for exercising your rights. To exercise these rights, contact us at the address in Section 16.

In Plain English: These extra California rights only matter if we serve California users — which we don't today. We don't sell your information regardless.

15. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by email and update the "Last Updated" date. Your continued use of the Service after the changes take effect constitutes acknowledgement of the updated Policy.

In Plain English: If we change this policy in an important way, we'll let you know and update the date at the top.

16. Contact Us & Grievance Officer

For any questions, requests, or complaints about this Privacy Policy or your personal data, contact:

SEVENAI TECHNOLOGIES PRIVATE LIMITED Registered Office: #17, 2nd Floor, 7th Main Road, II Stage, Indiranagar, Bangalore North, Bengaluru, Karnataka 560038, India CIN: U62011KA2025PTC209330 GSTIN: 29ABRCS5104J1ZV

Grievance Officer (IT Rules, 2021 / DPDP Act, 2023): Arpan Mukherjee Email: arpan@hiremonk.ai

We will acknowledge and respond to grievances within the timelines prescribed under applicable law.