Terms of Service

Genwear — AI Photoshoot Studio

Last Updated: July 23, 2026 Effective Date: July 23, 2026

Table of Contents

1. Agreement to Terms
2. Description of Service
3. User Accounts & Workspaces
4. Acceptable Use Policy
5. Your Content & Uploaded Materials
6. AI-Generated Output
7. Intellectual Property
8. Credits, Payment & GST
9. Free Plan, Subscriptions & Auto-Renewal
10. Privacy & Data Protection
11. Third-Party Services
12. Disclaimers & Warranties
13. Limitation of Liability
14. Indemnification
15. Termination
16. Governing Law, Disputes & General Provisions

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you, together with the organisation you represent ("you", "your", "Customer"), and SEVENAI TECHNOLOGIES PRIVATE LIMITED (CIN U62011KA2025PTC209330), a company incorporated under the Companies Act, 2013 and having its registered office at #17, 2nd Floor, 7th Main Road, II Stage, Indiranagar, Bangalore North, Bengaluru, Karnataka 560038, India ("Genwear", "Company", "we", "us", "our").

By registering for, accessing, or using the Genwear platform, hosted applications, APIs, and related services (collectively, the "Service"), you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, you must not access or use the Service.

You accept these Terms by clicking to accept or by registering for or using the Service (click-through acceptance). Where you and Genwear execute a separate written order form or enterprise agreement, that document governs to the extent it conflicts with these Terms (see Section 16.9).

If you accept these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, and "you" refers to that entity.

This is an electronic record under the Information Technology Act, 2000 and does not require a physical or digital signature.

In Plain English: By signing up or using Genwear, you agree to these rules. If your company has signed a separate contract with us, that contract wins where they disagree. If you're signing up for a company, you're promising you're allowed to agree on its behalf.

2. Description of Service

Genwear is a business-to-business ("B2B") AI photoshoot studio. The Service allows you to upload images of garments and apparel and generate AI-produced, on-model product photographs ("Photoshoots") for use in e-commerce listings and marketing. Features include, without limitation: garment and reference-image uploads; model (persona), pose, background scene, styling, and preset libraries; batch and single image generation at selectable resolutions (e.g. 2K and 4K) and aspect ratios; comparison, retry, and post-processing (including logo placement); and export/download of generated images.

The Service is delivered as a multi-tenant, cloud-hosted subscription accessed through our web application and, where enabled, a programmatic API. Image generation is performed asynchronously through background jobs and relies on third-party AI models (see Section 11). We may add, modify, or remove features at any time.

In Plain English: Genwear turns your garment photos into professional on-model product images using AI. It's a paid online tool (with an optional API) for businesses, and the features may change over time.

3. User Accounts & Workspaces

3.1 Registration. You must create an account to use the Service. Authentication is handled through a third-party identity and authentication provider. You agree to provide accurate, current, and complete information and to keep it updated.

3.2 Workspaces and teams. The Service is organised into "Workspaces" (tenants). A Workspace may have multiple members with different roles and permissions. The Workspace owner is responsible for managing members, access, and all activity and charges within the Workspace. All members of a Workspace are bound by these Terms.

3.3 API keys. If you are issued API keys, you are responsible for keeping them confidential. Any activity conducted through your API keys is your responsibility.

3.4 Account security. You are responsible for safeguarding your credentials and for all activity under your account. Notify us immediately of any unauthorised use at the contact address in Section 16.

3.5 Eligibility and age. You must be at least 18 years of age and competent to contract under the Indian Contract Act, 1872 to use the Service. The Service is directed only to businesses and adults; it is not intended for and may not be used by anyone under 18.

In Plain English: You need an account, and you must be 18 or older. Workspaces let your team share access — the owner is on the hook for what the team does and for the bill. Keep your login and API keys secret.

4. Acceptable Use Policy

You agree not to use the Service to:

• upload, generate, or distribute content that is unlawful, infringing, defamatory, obscene, or that violates the rights (including intellectual property, privacy, or publicity rights) of any third party;
• upload images of any real, identifiable individual without that individual's valid consent, or generate content depicting a real person without lawful authority;
• create sexually explicit, child-endangering, hateful, harassing, deceptive, or misleading imagery, or content prohibited by the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021;
• misrepresent AI-generated imagery in a manner that deceives consumers or violates advertising or consumer-protection law;
• reverse engineer, decompile, scrape, or attempt to derive the source code or underlying models of the Service, except to the extent permitted by law;
• circumvent usage limits, credit metering, rate limits, or access controls;
• introduce malware, or attempt to gain unauthorised access to the Service, other Workspaces, or our infrastructure;
• resell, sublicense, or provide the Service to third parties except as expressly permitted.

Moderation. We do not pre-screen or proactively monitor Customer Content or Output. However, we may review, restrict, or remove content and may suspend accounts when we become aware of a suspected violation, whether through a report or otherwise, as described in Section 15. You are responsible for the legality of everything you upload and generate.

In Plain English: Don't upload other people's photos without permission, don't make illegal, harmful, or deceptive images, and don't try to break, copy, or abuse the system. We don't check content in advance, but we can remove it and suspend accounts if we learn of a problem.

5. Your Content & Uploaded Materials

5.1 Your ownership. "Customer Content" means the garment images, brand logos, reference photos, model/persona images, and other materials you upload. As between you and Genwear, you retain all ownership of your Customer Content.

5.2 Licence to operate the Service. You grant Genwear a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, transmit, and create derivative works from your Customer Content solely to provide and improve the Service to you — including transmitting it to third-party AI providers (Section 11) to generate output, and storing it on our cloud storage. This licence ends when you delete the content or your account is terminated, subject to routine backups and legal retention.

5.3 Model training. Genwear does not currently use your Customer Content to train, fine-tune, or otherwise develop machine-learning models; it is transmitted to a third-party AI provider only as input to generate your Output for a specific request. If we ever intend to use Customer Content to train or develop models, we will update these Terms and notify you before doing so. Your use of the Service and any Output is subject to the applicable AI provider's own data-use terms (see Section 11).

5.4 Your responsibility and warranties. You represent and warrant that you own or have all necessary rights, licences, and consents to your Customer Content and to grant the licence above, and that your Customer Content does not infringe or violate any third-party rights or law. You are solely responsible for obtaining the consent of any person whose likeness appears in uploaded model or reference images.

5.5 Storage. Customer Content is stored with a third-party cloud storage provider in a region selected by us and served via time-limited signed URLs.

In Plain English: Your uploads stay yours. You give us permission to store and process them (including sending them to the AI provider) just to run the service for you — and we don't currently use your images to train AI (and we'd tell you before that ever changed). You must have the rights to everything you upload, especially any photos of real people.

6. AI-Generated Output

6.1 Ownership of output. Subject to your compliance with these Terms and payment of applicable fees, as between you and Genwear, you own the AI-generated images produced from your Customer Content ("Output"), and Genwear assigns to you whatever rights it may hold in that Output.

6.2 Showcase licence to Genwear. You grant Genwear a non-exclusive, royalty-free, worldwide licence to use, reproduce, and display your Output to demonstrate, market, and promote the Service (for example, in portfolios, galleries, case studies, and marketing materials). You may opt out of this showcase licence at any time by written notice to the contact in Section 16, after which we will cease new promotional uses of your Output.

6.3 Nature of AI output. Output is generated by machine-learning models and may contain inaccuracies, artefacts, or unexpected results. Similar or identical Output may be generated for other users from similar inputs; Genwear does not guarantee uniqueness of Output. The legal protectability (including copyright) of AI-generated images is uncertain under Indian and other laws, and Genwear makes no representation that Output is protectable or free of third-party rights.

6.4 Your responsibility for use. You are responsible for reviewing Output before use and for ensuring your use of Output (including in advertising and e-commerce listings) complies with all applicable laws, platform policies, and disclosure requirements for AI-generated or synthetic media.

In Plain English: The images the AI makes for you are yours to use. We may also show your generated images to promote Genwear (portfolios, case studies) — but you can opt out. AI can make mistakes or produce similar results for others, and the law on owning AI images is unsettled, so check every image before you publish it.

7. Intellectual Property

7.1 Company IP. The Service, including its software, model integrations, user interface, libraries of presets, personas, poses, and background scenes provided by Genwear, and all trademarks, logos, and brand features ("Genwear IP"), are owned by Genwear or its licensors and are protected by law. Except for the limited rights expressly granted to you, no rights are transferred.

7.2 Limited licence to you. Subject to these Terms, Genwear grants you a non-exclusive, non-transferable, revocable licence to access and use the Service during your subscription term for your internal business purposes.

7.3 Feedback. If you provide suggestions or feedback, you grant Genwear a perpetual, irrevocable, royalty-free licence to use it without restriction or obligation to you.

7.4 Infringement notices. If you believe content on the Service infringes your rights, contact our Grievance Officer (Section 16) with sufficient detail to identify the content and your rights. We will respond consistent with the Information Technology Act, 2000 and the Intermediary Guidelines, 2021.

In Plain English: Genwear owns its software, brand, and built-in asset libraries; you get to use them while you subscribe. Any ideas you send us, we can freely use. Tell our Grievance Officer if you think something infringes your rights.

8. Credits, Payment & GST

8.1 Credit model. The Service is metered using "Credits". Generating images consumes Credits based on resolution and settings (for example, 4K generations cost more Credits than 2K). Current Credit costs and plan inclusions are shown in the Service. Credits are a prepaid access mechanism, have no monetary value, are non-transferable, and are not redeemable for cash.

8.2 Credit buckets, roll-over and expiry. Credits are held in three buckets:

• Subscription Credits — granted with each billing cycle. They roll over while your subscription remains active (each renewal adds the plan's allowance, and a mid-cycle upgrade tops up by the difference). They are forfeited (set to zero) when your subscription ends (on cancellation, expiry, or non-payment).
• Top-up Credits — purchased on demand; they do not expire and roll over.
• Free Credits — granted under the free plan; they do not expire and roll over.

Usage draws down Credits in the order: subscription, then free, then top-up. If a generation fails, the Credits actually charged are refunded to the bucket(s) they came from. Forfeited or expired Credits are not refundable for cash.

8.3 Payment processor. Payments, invoicing, and tax are processed through a third-party payment and billing provider. By purchasing, you also agree to that provider's applicable terms. Genwear does not store your full card or payment-instrument details.

8.4 Pricing and taxes. All prices are stated in Indian Rupees (INR / ₹) and are exclusive of Goods and Services Tax (GST) and other applicable taxes, which will be added and shown on your tax invoice. You are responsible for providing a valid GSTIN and billing details where applicable and for any taxes arising from your use.

8.5 Billing authority. You authorise Genwear and Zoho to charge your selected payment method for all fees, including recurring subscription fees and top-ups you initiate.

8.6 Refunds. Except as required by the Consumer Protection Act, 2019 or other applicable law, all fees and Credit purchases are non-refundable, including for partially used billing periods and consumed, forfeited, or expired Credits.

In Plain English: You buy Credits (priced in ₹ plus GST, via Zoho) and spend them to make images — bigger images cost more. Subscription Credits build up while you're subscribed but are wiped when your subscription ends; top-up and free Credits never expire. We generally don't give refunds unless the law requires it.

9. Free Plan, Subscriptions & Auto-Renewal

9.1 Free plan. Genwear offers a free plan that grants a one-time allotment of free Credits (the amount is shown in the Service) without requiring a payment method. Free-plan Credits and features may be changed or discontinued at any time. The free plan is for evaluation and is subject to the Acceptable Use Policy.

9.2 Subscriptions. Paid plans are offered as recurring subscriptions billed on the stated period (e.g. monthly or yearly). Some plans may be custom/enterprise plans on separately agreed terms.

9.3 Auto-renewal. Subscriptions renew automatically at the end of each billing period at the then-current price, and your payment method will be charged, until you cancel. By subscribing you consent to recurring charges under a valid payment mandate.

9.4 Cancellation. You may cancel from your billing settings. Cancellation takes effect at the end of the current billing period ("cancel-at-period-end"); you retain access until then, and your subscription Credits are forfeited when the subscription ends. Upgrades and downgrades may be prorated as shown at checkout.

9.5 Changes to pricing. We may change plan pricing or Credit inclusions. Changes to recurring fees will be notified in advance and apply from your next renewal.

In Plain English: Start free with a set of free Credits, no card needed. Paid plans renew and charge you automatically until you cancel — cancelling stops the next renewal but you keep access to the end of the period you already paid for, after which subscription Credits are wiped.

10. Privacy & Data Protection

10.1 Privacy Policy. Our collection and use of personal data is described in our Privacy Policy, incorporated by reference.

10.2 Digital Personal Data Protection Act, 2023 (India). We process personal data in accordance with the DPDP Act, 2023 and the Information Technology Act, 2000 and the Reasonable Security Practices (SPDI) Rules, 2011. We process personal data on lawful bases, implement reasonable security safeguards, and will notify affected users and the authorities of a personal-data breach as required. As a Data Fiduciary, we honour Data Principal rights including access, correction, completion, updating, erasure, grievance redressal, and nomination, subject to the Act.

10.3 Grievance Officer. Data-protection queries and grievances may be sent to our Grievance Officer, whose details appear in Section 16, in accordance with the DPDP Act, 2023 and the IT Rules, 2021.

10.4 Your role for uploaded personal data. Where your Customer Content contains personal data of third parties (e.g. images of individuals), you act as the Data Fiduciary for that data and Genwear processes it on your behalf as a Data Processor. You are responsible for obtaining all required consents and notices.

10.5 International users — conditional provisions.

• If applicable, we do not sell or share personal information for cross-context behavioural advertising, and we honour California consumer rights including "Do Not Sell or Share My Personal Information" and rights to know, delete, and correct.

10.6 Cookies and analytics. The Service uses functional session and security cookies necessary to operate it, and may use analytics and performance cookies and similar technologies (including a third-party product-analytics tool) to understand usage and improve the Service. We do not use advertising trackers. Where required by law, we will seek your consent before setting non-essential cookies. See our Privacy Policy for details.

In Plain English: We follow India's data-protection law (DPDP Act 2023) and keep your data secure. If you upload photos of real people, you're responsible for their consent. We may use product analytics to improve the app, but no ad trackers, and we don't sell your data. California (CCPA) rules apply only if we serve California users — flagged for review.

11. Third-Party Services

The Service is delivered with the help of third-party providers acting as our service providers / sub-processors, including providers of identity and authentication, cloud hosting and storage, AI model inference (for image generation and processing), payment and billing (for INR invoicing and GST), and — where enabled — product analytics. Your use of the Service may be subject to these providers' terms, and their availability affects the Service. Genwear is not responsible for the acts, omissions, or outages of third-party providers.

By using the Service you acknowledge that Customer Content will be transmitted to and processed by one or more third-party AI providers to generate Output, subject to those providers' data-use terms. We may change our third-party providers at any time without notice, provided we maintain comparable security and confidentiality obligations. We may use a third-party product-analytics provider to understand usage and improve the Service. As of the Effective Date, no email/SMTP marketing or advertising provider is used; we will update this Section and the Privacy Policy if that changes.

We describe the categories of sub-processors we use in these Terms and our Privacy Policy. We do not publish the identities of our specific vendors. Where disclosure of a specific sub-processor is required by law or under a negotiated enterprise data processing agreement, we may provide it on a confidential basis.

In Plain English: Genwear runs on outside providers for things like login, cloud storage, AI image generation, payments, and product analytics. We describe the types of providers but don't name specific vendors (and we can switch them). Your images pass through a third-party AI to be generated, and we're not liable for those providers' outages.

12. Disclaimers & Warranties

The Service and all Output are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted or error-free operation, to the maximum extent permitted by law. Genwear does not warrant that Output will be accurate, unique, protectable, legally usable, or suitable for any particular purpose. You use the Service and Output at your own risk. Nothing in these Terms excludes any warranty or right that cannot be excluded under applicable Indian law, including the Consumer Protection Act, 2019.

In Plain English: We provide the tool as-is and can't guarantee it's always available, error- free, or that AI images are perfect or safe to use for your purpose — that's on you to check. Any rights the law says we can't take away, we don't.

13. Limitation of Liability

To the maximum extent permitted by law, Genwear and its directors, employees, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or business, arising out of or related to the Service or Output, even if advised of the possibility.

Genwear's total aggregate liability for all claims arising out of or related to these Terms or the Service will not exceed the total fees you actually paid to Genwear for the Service in the three (3) months immediately preceding the event giving rise to the claim. These limitations do not apply to liability that cannot be limited under applicable law.

In Plain English: If something goes wrong, we're not responsible for indirect losses like lost profits, and the most we'd owe you is capped at what you paid us in the three months before the problem.

14. Indemnification

You agree to defend, indemnify, and hold harmless Genwear and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your Customer Content; (b) your use of the Service or Output; (c) your violation of these Terms or any law; or (d) your violation of any third-party right, including intellectual property, privacy, publicity, or consent of individuals depicted in your uploads.

In Plain English: If your uploads or your use of Genwear get us sued — for example because you didn't have rights to an image — you agree to cover our costs.

15. Termination

15.1 By you. You may stop using the Service and cancel your subscription at any time as described in Section 9.

15.2 By us. We may suspend or terminate your access, in whole or in part, with or without notice, if you breach these Terms, use the Service unlawfully, fail to pay, or where required by law or to protect the Service, other users, or third parties.

15.3 Effect of termination. Upon termination, your right to use the Service ends and unused Credits (including free and top-up Credits) are forfeited and are non-refundable. Sections that by their nature should survive (including Sections 5.4, 6, 7, 8.6, 12, 13, 14, and 16) survive termination.

15.4 Export before termination — no grace period. You are responsible for exporting or downloading your Output and Customer Content before your account is terminated or closed. On termination we may delete your Customer Content, Output, and account data promptly, without a grace period, subject only to routine backups and any legal retention obligations. Do not rely on the Service as a system of record or backup for your images.

In Plain English: You can leave anytime; we can suspend or close accounts that break the rules or don't pay. When an account ends, your data and any leftover Credits may be deleted right away with no grace period — so download your images before you go.

16. Governing Law, Disputes & General Provisions

16.1 Governing law. These Terms are governed by the laws of India, without regard to conflict-of-laws principles.

16.2 Jurisdiction. Subject to Section 16.3, the courts at Bengaluru, Karnataka, India have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service.

16.3 Dispute resolution / arbitration. The parties will first attempt to resolve any dispute amicably. Failing resolution within thirty (30) days, the dispute will be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed by mutual consent, seated in Bengaluru, conducted in English. Nothing in this Section limits any non-waivable right a consumer may have to approach consumer forums or courts under the Consumer Protection Act, 2019 or other applicable law.

16.4 Modifications to the Terms. We may update these Terms from time to time. Material changes will be notified through the Service or by email, and the "Last Updated" date will change. Continued use after changes take effect constitutes acceptance.

16.5 Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

16.6 Force majeure. Genwear is not liable for delays or failures caused by events beyond its reasonable control, including outages of third-party providers, internet failures, or acts of God.

16.7 Severability. If any provision is held unenforceable, the remaining provisions remain in full effect.

16.8 Waiver. Failure to enforce any provision is not a waiver of the right to do so later.

16.9 Entire agreement. These Terms, together with the Privacy Policy and any order form or plan-specific terms, constitute the entire agreement between you and Genwear regarding the Service and supersede prior agreements. In case of conflict, a signed enterprise order form prevails over these Terms.

16.10 Notices. Legal notices to Genwear must be sent to the contact details below.

In Plain English: Indian law applies and disputes go to Bengaluru courts (with an arbitration step first, and without taking away consumer rights). We can update these Terms, and using the service after an update means you accept it. If one part is invalid, the rest still applies.

Contact Information

SEVENAI TECHNOLOGIES PRIVATE LIMITED Registered Office: #17, 2nd Floor, 7th Main Road, II Stage, Indiranagar, Bangalore North, Bengaluru, Karnataka 560038, India CIN: U62011KA2025PTC209330 GSTIN: 29ABRCS5104J1ZV

Grievance Officer (IT Rules, 2021 / DPDP Act, 2023): Arpan Mukherjee Email: arpan@hiremonk.ai

Legal & Support notices: arpan@hiremonk.ai